Privacy Policy

Effective Date: 01/2026
Business Name: Spearhead Property Services

1. Information We Collect We may collect the following information: Name Phone number Email address Property address Service requests and project details This information may be collected through: Phone calls Text messages Website forms AI receptionist systems

2. How We Use Your Information We use your information to: Respond to inquiries Schedule services and estimates Provide quotes and invoices Improve our services

3. AI & Automated Communication We may use automated systems, including AI receptionists, to: Answer calls Respond to messages Collect service details Schedule appointments These systems are used to improve response time and customer experience.

4. Information Sharing We do NOT sell your personal information. We may share information only when necessary with: Payment processors Scheduling or CRM systems (e.g., Jobber) Service partners (if required for your project)

5. Data Security We take reasonable steps to protect your information, but no system is 100% secure.

6. Your Rights You may: Request access to your data Request deletion of your data Opt out of communications To do so, contact us at: Infor@SpearheadPropertyServices.com

7. Cookies & Tracking If you use a website, basic cookies or tracking tools may be used to improve performance and user experience. 8. Updates to This Policy We may update this Privacy Policy from time to time. Continued use of our services means you accept those changes.